We are the best online lolly shop in Australia because;
We run a real food-grade warehouse, with real stock, with real people
- We are a registered food premises
- We have a temperature / pest / hygiene controlled environment, as audited by the NSW food authority
- We stock to a rolling monthly average, giving us the best chance of having stock available and ready to ship for for your order
We are the best value online lolly shop in Australia with FREE SHIPPING available
- Great prices for the public, even better wholesale prices
- Free shipping Offers
- Compare our prices and shipping and you'll agree we offer the best value confectionery
- We don't hike the prices for thermal protection
- All orders are sent with track and trace at no extra charge
We have a massive range of general, unique and single colour confectionery
- 5,000+ products, with more added every day
- We are the undisputed kings of single colour confectionery in Australia
We deal with both the Public and Businesses
- Public prices are shown to everyone, and are available instantly
- Wholesale prices are shown to genuine businesses (After a sign-in / wholesale approval email- Typically within 48 hours - Call us if you can't wait!)
- Visit our Castle Hill warehouse and shop directly in store - Monday through to Saturday
- NATIONWIDE DELIVERY to your door and CLICK AND COLLECT
We take customer service seriously
- We have full time people 100% dedicated to customer service - They are purely there to make happy customers
- None of this email only business - We have a 1800 phone number for your convenience
- We have an advanced support ticketing system meaning customer enquiries never get lost or forgotten
- We can help liaise with the courier when time is an issue
- We offer a generous claims policy that allows for claims to be submitted within 7 days from receipt of goods, in the rare event there should there be any issues with your products**
We take event deadlines seriously
- We record and monitor your critical dates
- We keep you in the loop of your orders progress with both automated notices and customised communications
- Our customer service staff watch critical dispatch dates carefully
We offer EXPRESS SHIPPING for urgent orders
- Express Shipping guarantees your order same day dispatch when ordered (and paid) prior to 1pm AEST (business days)
- Express Shipping services deliver to *most* major cities within 1-2 working days *from* dispatch. To check the delivery time frame for your location please contact our friendly customer service for assistance
- Fees are variable based on the size and weight of your order and your delivery location so a quote will be provided to you during check out
- Miss our cut off time? Don't worry! We guarantee to have your order dispatched the next available business day when our cut off time is missed.
** Please note that all orders placed with the Professors are subject to our Terms and Conditions